I just placed an order, when will it be shipped?

Processing times of orders before shipment may vary depending on the chosen products and features. 

For orders with prescription lenses, there will be additional time to process the lenses depending on the prescription details and add-ons (tints).
→ Single vision: 1-3 working days
→ Progressive or lenses with add-ons: 4-5 working days

Products marked as 'In Stock' that don’t require lens processing are dispatched to the courier for delivery within 24 hours from Monday to Saturday.

Kindly note that we can still source items that aren’t currently in stock which usually takes around 5-11 working days before shipment. You can find the sourcing time of the item on the product page, please refer to the image below:

*** Kindly note that ‘Express Shipping’ does not affect the lens processing or product sourcing time.