Where can I find my order ID ?

Your order ID can be found on the order confirmation email or any order email updates received from us. It consists of two letters, followed by ten numerical digits, and then one or two more letters.

It will look like this for example: US0123456789G

You can see where you can find it in the order confirmation below:

If you've not received your order confirmation email or have accidentally lost it, please contact us by sending us the email or name you used for purchasing your order, and we can assist in finding the order details.