Jun

19

How to Ensure your Online Distributor is Credible

Filed Under Brand Wave, Inside SmartBuyGlasses 



Many people feel that buying eyewear online is a risky business. This just isn’t the case. In this day and age, buying online is as safe as buying in the store. Many online distributors even have return policies, and offer more competitive prices because they don’t have to pay for a store front, employees to stock the shelves or deal with customers. Shipping costs are quoted separately and with that addition you’ll usually still come in under the cost of in-store shopping.

There are a few easy ways to tell if your online distributor is credible. First, there are regional and national bodies designed to monitor online companies to ensure people are not making a profit by ripping of unwitting customers. Where sellers on eBay and Craigslist are often unmonitored, online stores are regulated and watched, this makes them a bit safer already than your mass market online stores.

Any online store should offer a phone number to contact customer service. You should be able to give them a call before you purchase anything to see how responsive they are and how willing they are to answer questions and concerns. Most good online companies are more than willing to chat with you, they want your continued patronage. If you find a company with no phone contact details (or online forms) then I’d shy away from it.

Finally, online stores should have customer testimonials and information on how the company helps the community. Look for a ‘community involvement’ page to see if your online distributor has a heart, and if they do you can always call and ensure they really are donating to these charities. If they are, then it’s a good sign your company is legitimate.

Comments

  • tw

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    I won't buy anything from your website.

  • oates

    It would appear that you are a bunch of crooks, you take peoples money and do not deliver what is paid for, and you fail to follow up on emails sent to you. To the public be very aware and ver scared of this site.

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